Free Gift Wrapping Service *Please note the wrapping item.
Description
Free Gift Wrapping Service
If you need a free wrapping service, please add it to the cart and note the wrapping item. We will do wrapping service with seasonal wrapping material for each items, that choose by depending on item. Please note that some items are not available at the service. Thank you for your kind understanding.
*This photo is for reference.
Details
About Q-pot.
Established in 2002 in Tokyo, Japan, we create "positive accessories" that bring joy not only to those who wear them but also to those who see them.
Q-pot.—A mysterious pot full of surprises. We believe if this chain of happiness and smiles spreads across the globe, the world will surely become a more peaceful place.
S=US4-5(JP#7) / M=US5½-6½(JP#10-#12) / L=US6½-US7½(JP#13-#15)
Shoes
Length
Apparels
FAQ
How much is the shipping fee?
The shipping fee is estimated by the weight of your order and it will be charge at the check out step. You can estimate the shipping fee in cart page too. FREE SHIPPING on orders over JPY25,000.
Will there be customs and duty?
There may be duties and taxes incurred on your shipment that you will be responsible for. Make sure you understand the risk before placing orders. For more information, please contact your local customs office.
Please note that Q-pot. does not have any control over them and cannot advise as to what the cost will be. If you do not pay it, then it will be returned to Japan, and please note that we do not accept any cancel or refund on cutsomers' own convenience. We will keep your pacrcel until you pay the shippng fee again.
When can I expect my order?
We will dispatch from Japan within 5-7 business days, counted from the next day of order placed and base on Japanese calender.
- Asia : 3-5 business days once shipped
- Rest of the world: 5-10 business days once shipped
*Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. It depends on where you are. We cannot take responsibility for customs clearance delays or failed payment approval. Delivery details will be provided in your confirmation email.
Do you accept cancel, returns or refunds?
We do not accept cancel, returns, refunds or exchanges. Please check your order carefully before placing. If you have any problems with your order, please contact us within 5 days of receiving your order.
What is rewards program?
You can earn points by creating account and placing order and use the points as a discout for the next purchase. 1Point for every JPY100 spent and 1point as JPY1 for the next order.
For more inquiries, please confirm FAQ or contact us.
