• Silver products are made of sterling silver including 925 silver and 950 silver.
• Due to the nature of the material, if it is stored for a long period of time, the surface may sulfurize and discolor when it comes into contact with substances in the air.
  Gently wipe away sweat and dust from the surface with a polishing cloth for precious metals after use.
• Please be careful not to rub too hard as it may cause damage. When using a dedicated polishing cloth, please read the precautions attached to it in advance.
• Do not use abrasives as they may damage the base metal.
  When using liquid cleaner, there is a risk of discoloration, so please do not use it on products with pearls, natural stones, etc. or plated products. If the discoloration cannot be removed even with the above methods, we offer cleaning and repolishing service for a fee.
• White gold product is finished with rhodium plating. If the color and luster deteriorate, we recommend refinishing the plating.
• Refrain from using a polishing cloth to the plated part of the product as it may peel off due to the nature of the material.

• Due to the nature of the materials, there is a possibility of discoloration or fading over time.
• Exposure to moisture, oil, ultraviolet rays, heat, dryness, friction, and frequency of use may damage the texture and cause peeling of adhesive or plating. Long-term storage with sweat, perfume, or oils left on the item, or wearing it in hot springs or the sea, can accelerate discoloration, so please avoid these conditions. Be cautious of using alcohol-based disinfectants or washing your hands with the accessories on, as well as applying sunscreen or hair oil, as these may cause the adhesive to peel.
• Due to the nature of the materials, fine scratches may occur on the surface even with normal use. Excessive polishing, strong impacts, snagging on clasps, or forcibly pulling the item can cause cracks, breakage, scratches, abrasions, deformation, or peeling of adhesive or plating. Be careful to avoid dropping or hitting the item.
• Refrain from using abrasives, as they may damage materials such as metal and resin, as well as plating and coatings.

• Due to the nature of resin, it has excellent heat resistance and water resistance, but may crack or break if excessive impact is applied. Beware of fall or collide.
• There may be individual differences in finish of products that are hand-painted with resin.
• There may be cases where symptoms such as rubbing and scratches can be seen in areas that are polished due to manufacturing reasons. There is no quality problem, so please enjoy the texture of the product.
• Fine scratches may appear on the surface even with normal use.

About the repair
Please note that we cannot accept repairs including re-adhesion or resizing of rings when the resin is damaged.

• Due to the nature of wood, it expands and contracts due to dryness and humidity. Do not place the product near a fan heater or where it is directly exposed to air from an air conditioner as dryness may cause cracks.
• Due to the use of natural wood, the color may vary. Each piece has a slightly different grain and will discolor over time.

About the repair
Please note that we cannot accept repairs including re-adhesion or replating when the wood is damaged.

• Due to the nature of the material, it is easily damaged and is very delicate. Beware of dropping or impact.
• The luster of the pearls may lose due to the adhesion of cosmetics and chemicals.
• It may accelerate discoloration if stored with sweat, perfume, oil, etc. attached. Be sure to carefully wipe off dirt with a soft cloth and store it after use.
• Do not place desiccant near pearls.
• Do not use it under strong sunlight (ultraviolet rays), or wear it at hot springs, at the sea, or during sports, as it may cause discoloration or damage.

• Due to the nature of the material, it may cause discoloration or deformation, so please be careful of contact with direct sunlight, high temperature, high humidity, water, and other resins (plastics).
• Excessive impact or excessive pulling may cause damage to the product.
• If dust adheres, gently wipe it off with a cotton swab, dry cloth, or a new brush to remove it.
• Color stains caused by ink and dyed products(e.g. denim) cannot be removed.
• There may be slight differences from product to product due to the handmade production process.

About the ring size
The ring size of Q-pot.Parlor products is adjustable from US5~US9.5(JP#9~JP#19). The plating on the surface may be overloaded and peel off when adjusting the size. There is a possibility parts other than the ring get damaged if a burden is applied to it. Please understand the risk before adjusting by yourself. Also, we recommend wearing in the default size.
*We cannot accept exchanges for products that have been resized.

• The plating of antique plated products might fade and the surface might change as you use it, so please enjoy the antique-like texture.
• The color may transfer due to water, sweat, friction, etc., so please be careful when wearing it on light-colored clothes.

• Paint processed products are by baking finish. The painted part may crack or peel off by strong impact, so please be careful not to drop or hit it.
• Due to the use of jig during manufacturing, there is a possibility the areas touched by it looks like uneven coloring or scratches.

• The surface of flocky processed items may peel off due to strong impact or friction.
• Be careful as the chain or charm may rub against and scratch or peel off the flocked part.
• The flocky may bleed the dye if contact with water. There is a possibility that dye transfer to clothes, so please refrain from rain or oil such as cosmetics while wearing.

• Due to the nature of diamonds, it is easy to get oily, and if you do housework or work while wearing it, oils may cause it to lose its luster, or it may break if hit by a hard object.
• Diamond is the hardest substance, but it is also vulnerable to impact so be careful while wearing.
• After wearing, please wipe the products gently with a soft, dust-free cloth, check that the jewel is not loose from the clasp, and store it carefully so that it will not be damaged by collision with other jewelries.

• Due to the nature of materials, it may be scratched or the surface coating may come off due to strong impact or friction.
• Due to the manufacturing process of imitation pearls, there may be individual differences such as small bubbles, distortion, color unevenness, and burrs.

• Due to the nature of natural materials, they are susceptible to damage and are very delicate. Beware of fallen and impact.
• Due to the use of natural materials, there are individual differences in color, shape, size, etc.
• After use, be sure to carefully wipe off any dirt with a soft cloth and store it so that it does not hit other jewels or precious metals.
• Some natural stones contain other ores called "inclusions" and some contain internal cracks, which are unique to natural stones.
• Do not place desiccant near pearls during storage.
• Be careful not to use an ultrasonic cleaner as it may break.

• Due to the nature of the material, products that use threads, ribbons, and lace are easily damaged and are very delicate. There is a risk of fraying or cutting due to strong impact such, pulling or friction such as entanglement.
• The dye may bleed if exposed to moisture. There is a possibility of the dye transferring to clothing, so please take care to avoid contact with water, such as rain, and oils from cosmetics while wearing the item.

• Wash before use.
• Strong impacts and sudden temperature changes may cause damage such as cracks and defects.
• There is a risk of breakage when using boiling water or hot water.
• For your safety, stop using it if there are cracks. Also, please be careful not to injure yourself with fragments etc.
• Be careful of burns when using for hot beverages or hot water, the tableware will also become hot.
• When storing tableware, please be careful as the tableware may come into contact with each other and be damaged.
• Do not put in microwave or oven if it is gold/silver trimmed.
• Do not use metal scrubbers, abrasive sponges, cleansers, or chlorine bleach.
• Do not use a domestic dishwasher as it may adversely affect the surface.
• For stubborn stains such as tea stains, we recommend using an enzymatic bleach.

• Sewn products, including bags and pouches, are designed and manufactured according to their intended use. Do not use the product for purposes other than its intended purpose or put too many items in the product, as this may cause the product to malfunction or lose its shape.
• Mold may occur due to humidity, etc., so please dry it in the shade in a well-ventilated place.
• There might be color fading or discoloration due to friction, wetness, sweat, sunburn, etc. Be careful that the color may transfer to clothes when it gets wet with rain or other moisture. If the moisture adheres, wipe it off quickly with a dry cloth, and dry it in a well-ventilated place in the shade avoid direct sunlight.
• Foil stamping and printed parts may peel off due to friction or water wetness.
• Be careful of products that use fasteners may pinch your fingers when opening and closing.
• Products with magnet hooks contain magnetism. Be careful not to get close to it as it may affect your credit card etc.
• It may cause discoloration, deformation, mold, metal rust, etc. if you leave it in a hot or humid place (near a heater, in a car, etc.) for a long time, or if you keep exposing it to direct sunlight. Store in a well-ventilated place with low temperature and humidity after use.
• Do not use alcohol-based solvents such as benzene or thinner.
• Do not wash.
• Individual differences may occur in the placement of the pattern.

• Remove loose dirt with a soft brush.
• For stubborn stains, dilute a neutral detergent with water, rubbing it with a brush and use a dry cloth to wipe off the dirty detergent.

• Due to the nature of the materials, there is a risk of hardening if stored for a long time.
• Emphasizing the natural feeling of leather, there may be uneven texture, uneven color, individual differences, etc. on the surface of the product.
• Sweat, perfume, and oils can cause stains and discoloration. Exposure to water may cause the color to fade.
• Avoid using the item under intense sunlight (UV rays) and refrain from wearing it in hot springs, the sea, or during sports activities to prevent discoloration and damage.
• After use, lightly dust off the item and store it in a well-ventilated, low-humidity place.
• Wipe off light dirts with a dry cloth. For stubborn dirts, apply a small amount of leather cleaner to a soft cloth, wipe it off, and then wipe it dry with a dry cloth.
• Depending on the leather, the cleaner may not work well and may cause discoloration or stains, so test in an inconspicuous area before using.

• Products using vinyl chloride may cause color transfer or color unevenness if they are in close contact with leather, vinyl chloride, enamel, plastic bags, printed matters, etc.

• Apparels prioritizing design are made with highly delicate materials.
• Excessive force or friction may cause threads to fray in areas such as tulle or embroidery, and there is a risk of snagging on the fabric. Please handle with care.
• When wearing or taking off, please be cautious of sharp objects, nails, and items such as rings, bags, or other accessories from getting caught.
• There may be slight shrinkage during washing. If washing at home using a washing machine, please use a laundry net and avoid soaking. Additionally, wash with similar colored clothing, and refrain from using fluorescent brighteners on off-white or light-colored items. When ironing, use a cloth over the garment.
• Due to the nature of the sewing process, there may be slight differences in seams and sizes between individual items. Also, if there are loose threads, please trim them.
• Individual differences may occur in the placement of the pattern.

• Due to the nature of the material, deterioration, stickiness, peeling, discoloration, deformation, etc. may occur over time.
• There may be wrinkles peculiar to natural materials, color unevenness, and rubbing due to friction during transportation, etc., but it is not a defective product. We ask you for the understanding and enjoy the unique texture of natural materials.
• There may be color fading due to humidity, perspiration, and abrasion. Please take special care when using the item in rainy weather or when wearing white or light-colored clothing.
• It may cause discoloration if it is stored for a long time with moisture such as sweat, perfume, oil, etc.
• Be careful when the road surface is slippery on rainy or snowy days and there is a risk of falling.
• Avoid long-term storage or use in places exposed to direct sunlight, near fire, or in high temperature and high humidity environments. There is a risk of softening or deformation
• When cleaning, wipe off dirt and moisture with a dry cloth, and use a cleaner suitable for the material. Dry in a well-ventilated place away from direct sunlight.
• Beware that the soles may stick to each other if kept in close contact with each other for a long time.
• There is a possibility the outer box may be dirtied or damaged during delivery.
• No exchanged, returned or repaired after use.